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Decision Point

Mar 15, 2021

Anyone who has worked in sales knows that it is all too easy to let the ebbs and flows of the job impact your state of mind - for better or for worse. Patrick Downs is the Sales Enablement and Training Manager at PandaDoc and the co-host of The Customer Engagement Lab podcast. As a sales leader and coach, he’s passionate about helping sales reps separate their role from their identity.

Patrick joined us on Decision Point to share how he’s taking a different approach by celebrating the right things and helping his reps separate the idea of success or failure in their role from their everyday life outside of sales. He also explains how his diverse background prepared him for this role and how PandaDoc is thinking about customer engagement in new and exciting ways. Take a listen!

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